Legal Notices (Act on Specified Commercial Transactions)
1. Company Information
- Company Name: Hong Kong Darley Technology Limited
- Company Address: Room 60, 3/F, Block A, Eastern Centre, No. 16 Shing Yip Street, Kowloon, Hong Kong
- Customer Service Email: aerobandjapan@outlook.com
2. Operating Officer
Dohyun Song
3. Customer Service Phone Number
070-9193-9494
4. Customer Service Hours
8:00 AM - 9:00 PM
5. Payment Methods
- Google Pay
- Apple Pay
- Union Pay
- Maestro
- Diners Club
- JCB
- Discover
- American Express
- Master Card
- Visa
- Konbini
- PayEasy
- LINE Pay
- PayPay
Payment Deadline: Please complete payment within 3 business days after placing your order. We will arrange shipping immediately upon confirmation of payment.
6. Shipping Information
[Free Shipping Service]
Free shipping is offered for purchases totaling 30,000 JPY or more, excluding Okinawa Prefecture and remote islands.
Normally, it takes 3-5 days for shipping preparation, excluding weekends and holidays. After shipping, delivery is expected within 5-10 business days.
For more details, please refer to the "Shipping Policy".
Refund Policy
For details, please refer to the "Returns Policy".
Room 60, 3/F, Block A, Eastern Centre, No. 16 Shing Yip Street, Kowloon, Hong Kong is the company address of Hong Kong Darley Technology Limited. If you wish to return or exchange products purchased on this site, please call 070-9193-9494 or contact us by email at aerobandjapan@outlook.com / info@guitarfactory.jp. Return/exchange products will be shipped from 1-1-7 Higashinakayama, Funabashi City, Chiba Prefecture, 273-0036.
If you are not satisfied, please return the item within 3 days from the arrival date.
The full price of the product (excluding shipping and handling fees) will be refunded.
For initial defects, we will accept exchanges for new products, readjustments, or repairs if reported within 7 days of delivery.
Costs other than the product price: Unit prices include tax. No additional shipping fees will be charged. Free shipping is offered for purchases totaling 30,000 JPY or more, excluding Okinawa Prefecture and remote islands.